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- Posted: 30 May 2018, 10:22 pm
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Post #1
Not getting emails for about the past 3 days or so.
Email notifications not working
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- Posted: 30 May 2018, 10:44 pm
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Post #2
This has been brought to my awareness. I'm investigating tomorrow, which is sadly the earliest time I can do 
“This is how humans are: We question all our beliefs, except for the ones that we really believe in, and those we never think to question.”
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- Posted: 31 May 2018, 08:15 pm
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Post #3
I found the problem. It was a configuration issue on the server side. We sadly can't recover the emails we missed easily, but all future notifications should go out as usual 
“This is how humans are: We question all our beliefs, except for the ones that we really believe in, and those we never think to question.”
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- Posted: 31 May 2018, 11:50 pm
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Post #4
Hmm, through 16:00 PST, I'm still not seeing notifications.
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- Posted: 01 Jun 2018, 03:18 am
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Post #5
I received some, but they all went to SPAM...
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- Posted: 01 Jun 2018, 08:15 am
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Post #6
Because we moved to a new server it may take some time for email clients to learn these are legitimate emails. Add a filter for noreply@dominating12.com if you want to make sure you don't miss any.
“This is how humans are: We question all our beliefs, except for the ones that we really believe in, and those we never think to question.”
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- Posted: 02 Jun 2018, 11:16 am
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Post #7
Emails may still be going to spam, but we made some changes to the configuration to prevent that. The changes may take up to 2 days to fully propagate throughout the internet, after which emails will hopefully stop going to spam. If you find an email going to spam, please mark it as "not spam" to help the mail clients understand that we're legitimate
“This is how humans are: We question all our beliefs, except for the ones that we really believe in, and those we never think to question.”
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- Posted: 14 Jun 2018, 07:46 pm
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Post #8
Seems to be broken again, got two games up today that didn't get a notification.
Nothing in junk mail either.
Nothing in junk mail either.
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- Posted: 14 Jun 2018, 08:05 pm
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Post #9
Ah just got a notification, though the other two from earlier which should have sent notifications still didn't come through.
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- Posted: 01 Jun 2020, 03:24 pm
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Post #10
Not receiving turn notification emails.
This was working fine until yesterday (not sure exactly what time I stopped receiving them)
This was working fine until yesterday (not sure exactly what time I stopped receiving them)
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- Posted: 01 Jun 2020, 08:35 pm
- Modified: 01 Jun 2020, 08:35 pm
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Post #11
Bearskin
Not receiving turn notification emails.
This was working fine until yesterday (not sure exactly what time I stopped receiving them)
This was working fine until yesterday (not sure exactly what time I stopped receiving them)
"Strength doesn't lie in numbers, strength doesn't lie in wealth. Strength lies in nights of peaceful slumbers." ~Maria
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- Posted: 01 Jun 2020, 09:05 pm
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Post #12
We found the root cause, but it's going to take a bit longer to fix. Sorry for the inconvenience.
“This is how humans are: We question all our beliefs, except for the ones that we really believe in, and those we never think to question.”
- Speaker for the Dead, O.S. Card
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