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- Posted: 15 years ago
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Post #1
First and foremost, use Jing. http://www.jingproject.com/
It's a very lightweight program that allows you to capture what's on your screen or record videos. It gives you access to an online account on ScreenCast.com where you just click "upload" and it gives you a link where you can share the image you just took with someone else.
While in most cases a simple screenshot will provide all the information the developers need to fix the error, describe how you created the error. If the developers can't recreate it, then they can't fix it.
It's a very lightweight program that allows you to capture what's on your screen or record videos. It gives you access to an online account on ScreenCast.com where you just click "upload" and it gives you a link where you can share the image you just took with someone else.
While in most cases a simple screenshot will provide all the information the developers need to fix the error, describe how you created the error. If the developers can't recreate it, then they can't fix it.
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