Server Load- Speed Games

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JamesKer1 wrote:
Is there a way that the server can be fixed or upgraded, per say? I'm not very techie, but as I type this a speed game of mine is causing missed turns, none of mine thankfully, due to map freezes and short server crashes. There are several speed games open, so that is the only problem I can think of causing this. About 24 hours ago, when speed game counts were also high, there was an inability to auto refresh as well as a pop up saying so. Are there any admins that can speak on this?
Matty wrote:
Was your game around 10 in the morning (server time, which is GMT+0)?


As I said in the live chat lobby:
09:52 Matty: Backupping the database, if your game goes weird, tell me and I'll cancel it.
10:26 Matty: Done, everything that goes weird after this is probably your own fault :)
"Strength doesn't lie in numbers, strength doesn't lie in wealth. Strength lies in nights of peaceful slumbers." ~Maria
JamesKer1 wrote:
Game Number 334024

5 Players

Green (Tanker) was eliminated due to a double miss because of server issues.

Yellow (Numbskull) was extremely annoyed and cut off after an extended turn and after beginning his attempt to eliminate Blue (Tjisk).

Blue was then able to attack yellow with a cash, allowing Pink (Myself) to go in for the kill, taking out Yellow, Blue, and Red (Loxly) the next turn. I will say this- the only reason I was able to win was because of the server issues, I got lucky enough to get cashes from players weakened by the freezes, and I was one of the trailing players before then. It was extremely unfair to those affected when the freezes didn't end up occurring on any of my turns.
JamesKer1 wrote:
Matty - Jul 10, 06:23 PM
Was your game around 10 in the morning (server time, which is GMT+0)?


As I said in the live chat lobby:
09:52 Matty: Backupping the database, if your game goes weird, tell me and I'll cancel it.
10:26 Matty: Done, everything that goes weird after this is probably your own fault :)

No, it just finished. I posted in the middle of the game.
Vexer wrote:
We are operating near the capacity of the server during peak times. We are monitoring the issue and will upgrade the server when we have to. We are trying to delay it as long as possible though to save money. We don't have ads so it's the premium players who decide how fast of a server we can afford.

I don't have time to look into your game that got messed up. Message Crystal or Elysium5 about it.

I suggest, in the mean time, to adjust your schedule so that you can play during off peak hours.